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| General Terms and Conditions |
As of March 1st 2006
Offer
The exposure of products in our online-shop is no binding
offer but a non-binding catalogue. By clicking the "confirm
order" button you transfer a legally binding purchase of the
articles in your shopping cart. The reply of your incoming order
will be sent to your mailaddress. By receiving the email or the articles the
purchase is effective.
Protection of minors
According to the German Law it is not allowed to sell alcohol to
children. By purchasing alcoholic liquors you confirm beeing
over 18 Years old. For legitimation reasons it is necessary to
receive a copy of your ID-Card via Fax. Our Fax-Number is:
+49 (0)6102 209623.
Payment
We deliver with pre-payment through money-transfer to our
account, or payment by credit card, or by cash upon delivery.
Individualized conditions can be arranged for business clientele.
Account: Commerzbank Neu-Isenburg
Kto.: 402009500
BLZ.: 500 40000
SWIFT: COBADEFF504
IBAN: DE90500400000402009500
In specific cases it can be necessary to verify the legal
ownership of the used credit card.
Guarantee
ALTAMEX Ltd.’s warranty terms are in compliance with applicable
German statutory laws.
Cancellation
You may cancel your contract for any reason within two weeks
from the beginning of the agreement via: Letter, Fax, Email or
through return of the purchase. The contract term begins from
activation and receipt of these instructions. To ensure you act
within this cancellation period, be sure to request a cancellation
or return the merchandise in a timely manner. All returns and or
cancellations should be addressed to:
Altamex GmbH
Martin-Behaim-Str.2
63263 Neu-Isenburg
Fax: 06102 209623
info@altamex.de
Returns/Cancellation
Procedure after cancellation the act of sale will be considered
invalidated. Both parties must return the received benefits and
merchandise. If you are unable to return the product(s) in
complete condition, or if you return it in a worse condition than
when received, you are responsible for compensation. You can
avoid this by not using the product in any way that might affect its quality.
The return of merchandise is free within Germany and must be sent to:
Altamex GmbH
Martin-Behaim-Str.2
63263 Neu-Isenburg
As soon as we receive the product we will credit your account with its return.
Please do not attempt to credit yourself, as we will have to invoice
you for the costs it incurs us.
Conditions of Sale
Until complete payment merchandise remains the exclusive property of ALTAMEX Ltd.
German law will be adhered to, UN laws not applicable
Errors in price and description are exempt.
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| Highlights |
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Showroom
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You are invited to visit our showroom and shop in Neu-Isenburg close to Frankfurt and see the largest collection of high quality Mexican craftsmanship in Europe! Address/Description
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Altamex worldwide
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Due to the great interest from overseas we will also ship to the USA, Canada or other countries!
Please contact us for information concerning shipping costs. |
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We would like to know your opinion!
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In order to optimize our service we thank your for a feedback!
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Altamex up to date
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In case you are looking for something you can´t find in our internet shop, please let us know - we will try to get it for you!
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